What types of products does Xstart offer?

We specialize in 3C electronics and accessories, including chargers, data cables, car MP3 players, Bluetooth devices, earphones, and smart home products. Our goal is to provide high-quality, innovative solutions for your daily digital needs.

How long will it take to receive my order?

Orders are usually processed and shipped within 3–5 business days if all items are in stock.
Domestic delivery typically takes 3–7 days, while international shipping may take 7–20 business days, depending on your location and customs clearance.

Do you offer international shipping?

Yes, we provide worldwide shipping to most countries.
Shipping fees and delivery times vary by region. You’ll receive a tracking number once your package is dispatched.

What payment methods do you accept?

We accept major international payment methods, including credit cards, PayPal, and other secure online payment options.
All transactions are protected through encrypted payment gateways.

Can I return or exchange a product?

Yes. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.
Products must be unused and in original packaging.
For full details, please refer to our Return & Refund Policy.

What if my product is damaged during shipping?

We take great care in packaging, but if your item arrives damaged, contact us immediately with photos of the package and product.
We’ll assist you in arranging a replacement or compensation according to our policy.

Are Xstart chargers and cables safe to use?

Absolutely. All our chargers and data cables undergo strict quality and safety testing.
They feature over-current, over-voltage, and short-circuit protection to ensure safe and stable performance.

8. How can I contact customer support?

You can reach our support team anytime via:
📧 Email: bangdewei@gmail.com

📞 Phone: +86 15889463913
We’re here to assist you 24/7 with orders, product questions, or after-sales support.

Do you offer bulk or wholesale orders?

Yes, we welcome bulk and OEM/ODM orders.
If you’re interested in becoming a distributor or partner, please contact us directly for customized pricing and support.

Does Xstart offer product warranties?

Yes, most of our products come with a 12-month limited warranty covering manufacturing defects.
Please keep your proof of purchase for warranty claims.